Shipping

Where we ship

We ship to addresses in the United States only. We can’t ship internationally.

Processing time

Orders ship within 1–2 business days of payment (Monday to Friday, excluding US holidays). Orders placed on a weekend or holiday start processing the next business day.

Delivery methods and prices

Checkout offers Standard and Expedited shipping. Prices are calculated live from your address and the weight of your order, and are shown before you pay.

Delivery times are estimates from the carrier and aren’t guaranteed.

Tracking

We email your tracking number when your order ships. You can also see it in your account or on the Track order page.

Address accuracy

Please check your shipping address at checkout. If a package is returned to us because the address was incorrect or incomplete, we’ll reship it once you confirm the address and pay the new shipping cost.

Lost or delayed packages

If tracking hasn’t updated for 7 days or more, email support@skynnlabs.com with your order number. We’ll open a claim with the carrier and reship your order once at no cost.